Ps4 wont let me access games downloaded

Tons of players have lamented that lock icons appeared next to their games and any time they tried to launch them, they received a "Cannot use the content" message. Attempting to select the locked game instructs players to currently switch their Playstation 4 console needs to be enabled as the "active" console that is currently playing the game as you can share game licenses across multiple devices, just like you can share physical copies of a game disc or old-school cartridges.

The problem is that this is occurring even in instances where the PS4 is the active console. Some players reported that the issue persists even when they make their console the "active" one, while others have said that the problem seems to have been remedied after hitting "activate" multiple times. But then again, there are also lots of other PS4 users who said that the locks disappeared on their own, so there's no way to know for sure what actually ended up solving the situation.

Even though I have PS plus, my digital games are locked on my PS4 that is not primary, this never happened until this morning, any fix? While "locking" games can certainly happen, it appears that this latest crop of game lockdowns is a direct result of some type of network issue currently occurring on PSN.

No new information has been divulged regarding this outage, but from the looks of everything, it doesn't appear to be anything akin to the large scale PSN hack that saw some 77 million user accounts compromised and has been a blight on Sony's reputation ever since.

Let's say you're having this problem and it isn't related to a network outage, what then? Again, there are several reasons for why one can be "locked" out of their games.

I just deactivated and activated as primary ps4 in the accojnt with the game, and the PS plus and now the game is locked on all my accounts Restore licenses. If you are having trouble finding DLC or add-on content, please visit the guides below.

Add-on content support. Season Pass support. Need to contact us? Please provide the following information: Any error codes or messages. A detailed description of what happens and steps to replicate the issue. A timestamp date and time of an attempt to access the content.

A screenshot or video of the issue if possible. Was this article helpful? What went wrong? I found the article confusing. The article is out of date. Thank you! Need help? Contact our support specialists. Any known solution? I'm in the uk if that matters.

Me too. Message 1 of 4 3, Views. Reply 0. Accepted Solution. Re: I can't download access games on ps4. September Hey ScopeDynamo the best thing to do is take a couple of minutes to try the following steps: Restart your console: Turn off your console and then turn it back on.

Make sure your game software is up to date: Go to the PlayStation home screen. Highlight the game you're playing and press the Options button on your controller.

Select "Check For Update" and install any updates that are available. Make sure your PS4's system software has the most recent update: Select Settings at the top of the PlayStation home screen. Choose "System Software Update" and allow any system updates to install. Reboot your PlayStation 4. Press and hold the PlayStation button on your controller. Select "Turn Off PS4".